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Krueger Library OneSearch

Research Assistant Tool in Primo

Primo Research Assistant: Information from the Vendor

Background: OneSearch is our name for the product that holds the Research Assistant Tool. The vendor is Ex Libris and the parent company is Clarivate. The tool itself is referred to as Primo Research Assistant by the vendor. The AI is powered by GPT 4o-mini

Known Issues

There have been reports of Research Assistant not answering questions that it should be able to answer. This includes questions where it should have the content available to answer the question, and the question is not harmful. 

Singley, J. (2025, July 21). We couldn’t generate an answer for your question. ACRLog. https://acrlog.org/2025/07/21/we-couldnt-generate-an-answer-for-your-question/?utm_source=rss&utm_medium=rss&utm_campaign=we-couldnt-generate-an-answer-for-your-question

Research Assistant FAQs